Who disconnects it
A licensed electrician disconnects the generator from the transfer switch and the building's distribution. If the set runs on natural gas or propane, a licensed gas fitter shuts off and caps the line. That work falls under Technical Safety BC's rules, so we leave it to the trades. Once both are done and signed off, the set is just equipment, and that's when we move it.
Transfer switches and wiring
The automatic transfer switch can come out with the generator, or stay if a new set is going in. Tell us which before the electrician starts, so they know what to leave in place. Old switchgear, breakers and cable runs that come out with the set can go on the same load. See our page on switchgear and tanks for what we take.
Rooftop and basement sets
Generators on rooftops, in parkades or in basement mechanical rooms usually need a crane or riggers, and sometimes the set has to come apart into the engine, alternator and enclosure. If a crane has to set up on the street, the city may need to issue a permit for the lane closure. Photos of the room, the doors, the ceiling height and the route out help us plan it properly.
Fuel in the tanks
Day tanks and sub-base tanks need to be pumped down before the set moves. We don't haul loose fuel, so your fuel supplier or a pumping company takes out what's left. Tell us roughly how much is in there, because a full sub-base tank changes the plan and the weight.
Coolant, oil and batteries
Leave the oil and coolant in the engine unless it's leaking. Starting batteries can stay too. Everything is drained and recycled properly once the set reaches the recycler or a rebuilder, so there's nothing to clean up first.
Building schedules and tenants
Removals can be timed around tenants, after hours or on weekends, and around the hours a loading bay is free. Tell us about elevator bookings, security sign-ins and anyone who needs notice before a truck arrives.
Replacing a set
If you're replacing an old generator, we can time the pickup so the old set leaves the same day the new one goes in, or the day before. That keeps the pad or room clear for the installer and cuts down on the time the building runs without backup.
Strata and property managers
For a strata-owned generator, whoever the strata authorizes signs for the sale, usually council or the property manager, with written approval. For a commercial building, it's the owner or someone with signing authority. Tell us who that is when you send the photos.
What we need for a quote
Send photos of the nameplate (make, model, kW and engine serial), the hour meter, the enclosure and where it sits, plus the route out of the building. Tell us whether it ran when it was last tested. With that, we can usually give you a number and a removal plan without a site visit.